Privacy Policy

TeraByte (“TeraByte”, “we”, “us”) builds websites, automation and NFC products. We are the responsible party for the personal information described in this policy under the Protection of Personal Information Act 4 of 2013 (POPIA).

Questions or requests about your information can be sent to terabyte.devsops@gmail.com.

We only collect what we need to respond to you and deliver our work:

• Enquiry form: your name, email address, the service you are interested in, your budget range and the message you write.
• Email and WhatsApp: your contact details and the content of the messages you send us.
• Project work: information you share with us to deliver a project, such as business details, brand assets and content.
• Technical data: basic data your browser sends to our hosting provider (such as IP address and device type), used for security and keeping the site running.

We do not knowingly collect information from children under 18, and we do not sell personal information.

• To reply to your enquiry and prepare quotes and proposals.
• To deliver, support and invoice the work you hire us for.
• To keep the website secure and prevent abuse.
• To meet legal, tax and accounting obligations.

Our lawful grounds are your request to engage with us, performing a contract with you, our legitimate interest in running a secure business, and legal obligation. We do not send marketing email unless you have asked for it, and you can opt out at any time.

We share information only with service providers that help us operate, under appropriate safeguards:

• An email delivery service that carries your enquiry form submission to our inbox.
• Our website hosting and infrastructure providers.
• Messaging and email platforms you choose to contact us on (for example WhatsApp and Gmail).
• Accounting and professional advisers, where needed.

Some of these providers are located outside South Africa. Where that is the case we take reasonable steps to make sure your information remains protected as POPIA requires. We may also disclose information where the law requires it.

We keep enquiries only as long as needed to respond and follow up, and project and financial records for as long as we need them to deliver the work and meet legal and tax requirements. After that we delete or anonymise them.

We use reasonable technical and organisational measures to protect your information, including encrypted connections (HTTPS) and restricted access to our inboxes and accounts. No system is perfectly secure, so we cannot guarantee absolute security. If a breach affects your information we will notify you and the Information Regulator as the law requires.

This website does not use advertising or analytics cookies. Our hosting provider may keep standard server logs for security. If we add analytics or similar tools in future, we will update this policy first and ask for consent where required.

Under POPIA you may:

• ask what personal information we hold about you;
• ask us to correct or delete it;
• object to our processing or withdraw consent you gave;
• lodge a complaint with the Information Regulator.

Email terabyte.devsops@gmail.com and we will respond within a reasonable time. The Information Regulator can be reached at inforegulator.org.za (opens in a new tab).

Our footer links to platforms such as Instagram (opens in a new tab) and WhatsApp. These are run by other companies with their own privacy practices, which we do not control.

We may update this policy from time to time. The “last updated” date above shows the current version, and material changes will be highlighted on this page.